a must read, and a quote worth noting

Sarah Houghton Jan has posted slides from a presentation she gave at a recent conference, called 20 Steps to Building a Thriving eBranch. The whole presentation is incredibly useful. I spend a lot of time talking and thinking about what I call our “online branch library”, and it’s great to see all the threads come together in a comprehensive, practical presentation. I’ll definitely be referring my colleagues and team to this. Indeed, it’s the first item I’ve added to our team’s new del.icio.us account – and i’ve tagged it MustRead.

What really stood out for me was this quote:

The library’s website, and by extension its entire web presence, is no longer an ‘extra,’ just another PR outlet, or an add-on to your other ‘real’ library services. It is its own branch. Treat it as such, or perish.

Something to ponder…