Archive for August, 2007

happy first blog day to me

Ok, so it’s Blog Day… The mandate is to recommend five new blogs. But here’s the thing: This morning, when I started trawling through the nearly 100 subscriptions in my feed reader looking for blogs to post for my first Blog Day entry, I realised I’m not really subscribed to anything all that new. Much as I’d love to spend the next few hours trawling for new and exciting blogs to post about, I’ve just spent the entire day procrastinating about writing an assignment, a conference paper and a committee paper (yup, I wrote not a single word, besides those you’ll find on this blog), so the situation is now dire and I must do some work.

So here’s my list for this year. Let’s call it “New to my feed reader, though not necessarily new”

  • lo-fi librarian: Great weekly list of useful tools, and other gems in between.
  • Everything is miscellaneous: The companion blog to the book of the same name. I will get round to reading this book one day. [Aside: I think I'm going to start getting into audio books. It would be so good to cram some reading in to the 6 or 7 hours I spend in the car between Monday and Friday each week. I might wait til this comes out as an audio book.]
  • apophenia: the blog of danah boyd, authority on social network sites (you might have caught the hoopla about her recent blog essay on the way American class divisions are played out on Facebook and MySpace). This is a great read if you’re interested in the phenomenon of social network sites and youth culture. A really thoughtful and thought provoking blog.
  • iLibrarian: Ok so this one is actually new, and it’s been picked up on a number of Blog Day lists. Written by Ellyssa Kroski, who also writes InfoTangle, this blog has offered some great posts lately, including a list of resources on gaming in libraries and a guide to Twitter in libraries. Gold.
  • Ypulse: This blog’s tagline is “daily news & commentary about Generation Y for media and marketing professionals”. Anyone who knows me even a little knows I’m a typical Gen Yer, and also that I’ve got a bit of an interest in generational theory. So my motivations for reading this blog are pretty obvious. But it’s also quite a fun read, and I’d argue it’s essential reading if you’ve got anything to do with delivering youth services.

BlogDay

"the sound of a holy war?": on twopointopia

Roy Tennant analogises about the recent war of words triggered by a post from the Anonymous Librarian on twopointopians.

Tenant starts out his post on this topic by admitting to his tendency to stay out of the way of religious wars. Indeed, the fervour illustrated in both the comments on the AL’s post (all 52 of them) and all the counter-posts on other blogs does indeed smack of the kind of fervour that often springs up around religion. And the terminology? Cult. 2.0 gospel. Manifesto. Sacred. Mantra. There’s a thesis here in the language choices, alone, let alone in the play out of the us vs them polarisation.

Anyhoo, the real point of this post was to comment on what Tenant alludes to as Meredith Farkas’ voice of reason. I actually read Meredith’s post in response to the AL’s before I read the AL’s post, so I came to it with no real understanding of what inspired it. What resonated for me, then, wasn’t how well Meredith had responded to the whole thread, but just how well she articulated the fact that every service we implement, every Web2.0 initiative we embark on, must be informed by a need:

I have dealt with a lot of people who are like kids in a candy store when it comes to these technologies. Like someone who told me the other day that Flickr is the logical next thing libraries should have after a blog (never mind whether there’s a need for either of them or not, I suppose). I used to be one of those kids in a candy store. I remember when I came to Norwich over two years ago, eager to implement blogs, wikis, etc. And a lot of the initial things I tried to implement failed. Why? Because I put the tool before the need…

Hallelujah! I’m the first to want to play with shiny new stuff, but as I’ve said before, the need has got to come before the tool.

Library2.0 (or twopointopia) is about creating user-centred services, and, where appropriate, harnessing technology to help us do it. It’s not about the technology.

This is the most insightful blog post around Library2.0 I’ve read in a while. It should be mandatory reading for all Library/Learning2.0 programs. It’s certainly something I’ll be sharing with my colleagues, as we think about the services our users want from us and the tools available to us to deliver them.

the state of the library literature

Take a look at Lorcan Dempsey’s post on professional communication, and the Librarian in Black’s response.

There are two issues here for me: firstly, the issue of rigour; and secondly, the disconnect between the literature and practice, or the applicability of the truly rigorous literature.

1. Rigour

The Librarian in Black makes this comment:

The funny thing is that when I started library school (coming from an Literature Master’s degree), I criticized library professional literature up and down. Much of the writing was sloppy, there was very little research done to back up points in many of the articles we were given to read, citations were only done sometimes, and flaws in logic (usually over-generalizations) were found in just about everything I read.

Ah, ditto! I raged about the state of the literature throughout my Grad Dip. In fact, I continue to rage. So I found myself furiously nodding as I read this paragraph. The LiB, however, goes on to say:

Now, I find that all of that literature was coming from more casual publications, not the refereed journals that we’re talking about here.

So here’s the crux of the first issue: when it comes to formal professional publications and conference papers, I don’t know that I agree with LiB. The degree of rigour in the library literature still disappoints me, at times. Go to any library conference, and you’ll see a whole lot of “we did this and it was cool cause it worked”, and not so much of “we identified this issue, took this approach to gathering data to inform our decision, implemented and evaluated this project, and these are our findings”. And I’m talking about conferences where peer review is involved.

2. Disconnect

LiB says

So…what need do our professional publications fill? Are they filling supply or demand? Do we keep these going because the content really is useful for our real live librarians? Generally, I would say no–at least nobody I know in public libraries.

Here, I agree with the LiB wholeheartedly. In my opinion, our professional literature is disconnected from practice, and often lacks applicability in a practical context - particularly in a public library context. This frustrates me no end. I can’t tell you the number of times I’ve gone to the literature, looking to find some data to support a decision I need to make. And it’s often just not there, even though I know there are other libraries out there grappling with the same issue I am.

But why is it not there? Partly, as the LiB says, because the literature that comes out of the US (which makes up a big chunk of the ’scholarly’ publishing we have available to us) is driven by the tenure requirements of academic librarianship and grounded in theory.

But it’s also because, as a profession (and I’m referring here to practitioners) that values information and the sharing of knowledge and ideas, and that ostensibly values scholarly information above all else (a whole issue in itself), we are woeful when it comes to conducting our own research and documenting it in the literature. Our journals should be brimming over with content. Editors should be fighting authors off with sticks. But that’s not the case, is it?

I’m a big believer in evidence based practice. I want to make informed decisions, and I know the value that documented evidence has when you’re trying to persuade someone to go with an idea. Part of being committed to evidence based practice is being committed to writing and publishing. We need a good base of professional literature to inform our practice. And we’re the only ones that can build it.

Practitioners need to spend time taking an evidence based approach to their practice, and publishing somewhere (anywhere - more on that below) about the outcomes. Because that’s the only way the literature is ever going to be relevant and useful to practitioners.

[Aside: Actually, it's not the only way. Another way we can shape our literature to give it meaning for practitioners is for us to rethink the divide between academia and practice, or at least, to encourage partnerships across the divide.]

Which leads me to issue three (I said two issues, didn’t I? And you thought I was done ranting!)…

3. Blogs vs scholarly communication: what’s the difference?

Right now, we’re still negotiating whether blogs are a legitimate part of professional literature. My personal opinion is that yes, they certainly are. If Jo at Library X posts about his experience with Y issue, she’s contributing to the professional literature.

Blog reading has a huge influence on my professional practice. Blog posts get me thinking about issues that probably wouldn’t cross my radar otherwise. There are, however, differences between the way I use blog posts and the way I use ‘traditionally published’ professional literature. Blog posts get me thinking and challenge me to do new things. But what blogs don’t provide me with is the documented evidence I need to inform my decision making. Not in themselves, anyway. People don’t typically publish the findings of their projects on blogs. But what people do use blogs for is to point to findings published elsewhere.

Wouldn’t it be great if we could harness the speed and accessibility offered by blogs to publish our rigorous, scholarly, evidence-based professional communications, rather than just to point to them? Then blogs really would form part of the “most compelling and worthwhile literature in the library field today“. So why don’t we do it? Now there’s a thought…

[A final aside: Lorcan Dempsey notes that with regard to blogs, he has a "continuing sense that that this is still a fugitive medium. This means that an entry can be dispatched relatively quickly." I wish! It seems to take me a disproportionately long time to blog, compared to writing for other forums. I think for me, that's due in large part to the fact that blogging is almost entirely about thinking out issues, so I'm not coming to a post with my thoughts formulated, the way I would for other pieces of writing. Interesting.]

more on mobile phones

Kathryn Greenhill posted last week about the recently released report The Impact of the Mobile Phone on Work/Life Balance Preliminary Report June 2007.

As a mobile phone internet user myself, Nick Cowie’s amusing video about why people should build mobile specific websites rings very true for me. Last week, I locked myself out of the house on a very windy, rainy day. While I waited for someone to come home with a key, I decided I’d sit in the car and do a few things online, on my phone, that I hadn’t had time to do at work. Prime opportunity, given that I was in range of my wireless network, and could therefore avoid paying the verging on exorbitant rates my phone carrier charges for internet access. After ten minutes worth of sheer frustration, I decided staring into space would be a better way to kill time.

Even so called “phone friendly” sites are often painful when viewed on a phone. And normal sites are near unusable.

From what I’ve read, I understand that part of the problem is that web browsers that run on most smart phones don’t support fancy code (that’s a very technical term, that one). So the lovely, pretty, smooth AJAX-y / Java-y web tools I play with every day just aren’t gonna work, or not as well, anyway. But the other part of the problem is that people (read:libraries) just haven’t spent time developing even basic HTML websites that are optimised for viewing on small screen devices.

3G mobile is upon us, and while the Impact of the mobile phone report indicates a lower takeup of mobile broadband than the techno-addict in me would expect, it won’t be long until people catch on to what’s available. We need to be ready to deliver our services to users of small screen devices, because mobile broadband is surely going to take off some time in the very near future. You can bet your bottom dollar that the Googles of the world will get their small-screen compatible websites right (in fact, the Googles of the world are doing ok right now - the Google mobile suite is pretty much all I can bring myself to use with any regularity on my mobile). If we want to compete with these big players in the information economy, we need to get it right, too.

A little aside: Cool stuff is coming out for iPhone users. Facebook for iPhone looks very promising. And my favourite IM tool, meebo, is now available for iPhone too (pics here). But what about us poor iPhone-less Aussies? Is it too early to start lining up for one?! Seriously, though, can’t they just make these things device independent? It seems like a big waste of energy to build a different version for every kind of phone…

And a postscript: I still love my whiz-bang phone. I just really wish all the websites and tools I use regularly would display in a usable way. One day.

oh man, we only just got 2.0!

Google’s Eric Schmidt predicts what Web3.0 might look like:

Via Rev2.org.

on 2.0ness

Interesting response from John Blyberg to David Lee King’s spectrum of 2.0ness, including this insightful comment:
There is, indeed, an existential component to Library 2.0, but it’s the same
aesthetic that drives all librarians into the profession–chances are, if you’re
reading this, it’s in you regardless of your thoughts on L2. What makes
Library 2.0 different is that we can manifest that passion to share and broker
knowledge in a fantastically new egalitarian space.
[my italics]

I like this! This is the true beauty of Web2.0 - its ability to give everyone (well, everyone on this side of the digital divide) a voice, a space, an opportunity to interact. And that’s what libraries are all about. And that’s undoubtedly why we’ve grabbed the swag of Web2.0 tools and run.

Getting back to the topic of David Lee King’s original posts on the spectrum: I’ve been doing a lot of thinking lately about what 2.0 technologies we could harness at mpow to deliver effective, efficient and responsive online services. It’s given me a new appreciation for the idea that the technology is not the end; rather, it’s the means to the end. In my work, providing and promoting online services is the end. 2.0 technologies are one set of tools I can use to facilitate this. But it’s no good implementing the tools for the sake of playing with technology (not in a service delivery context, anyway - I certainly play for play’s sake in my own time). The tool has got to fit the job. We (ie all of us - everyone who does this kind of work) need to envision the online library branches we want to build, and then select the right tools to build and develop them. It’s no good saying “Twitter is cool. Let’s start tweeting”, if we have no real need to Tweet.

David Lee King’s spectrum is interesting, but it’s kind of like, to get over to the ‘enlightened’ side, you need to tick the boxes - get a flickr account, start an IM service, get a library blog… I’m just concerned that sometimes we’re (I’m?) ticking the boxes for the sake of ticking the boxes. That we’re getting 2.0 because it’s the thing to do, not because it’s what we need to do to deliver robust, responsive, needed services. I think we should choose carefully from the swag of 2.0 tools those that will help us in meeting the end towards which we’re working, rather than those that we can kinda sorta use if we try really hard.

Note to self: define the end, then pick the tool. And don’t get (too) caught up in the shininess.

are we really ready to get a second life?

Second Life: we’ve all heard about it, many of us think it’s pretty cool, and we can see applications for future service delivery. But are the users there yet? Is anyone, other than librarians, looking for library services in Second Life?

My feeling is: probably not. I went to a forum called Generation MySpace on Monday (more on that later), and in one lightbulb moment, I scrawled across the page in big, scratchy letters: “Second Life - hype far exceeds usage”. This really resonated with me, because I’ve been thinking for a long time that setting up library services in Second Life right now is a tad preemptive. I’m not saying we shouldn’t be exploring Second Life… Far from it. I think we should be actively playing in Second Life, so that we’re ready when (and if) there is a real demand (or at least a clear indication of potential demand) for library services within this space. But from what I can tell (and I admit, this is an outsider’s perspective, as I’m not a Second Lifer myself), it just doesn’t seem like the users are there yet.

Apparently, 90% of Second Life’s reported 6 million+ accounts have been abandoned. Indeed, I’ve read one article that estimates the number of active users is something like 320 000 - in fact, less than 320 000 (NB data from early 2007). Yup, that’s still an impressive statistic. Yup, usage is on the increase. And, yup, our users might be there one day… but…

In the future, will the average person inhabit virtual worlds as a matter of course, as part of their day-to-day business? Possibly. But IMO, I just don’t think that Second Life is going to be the next big thing. Big? Maybe. But not the next big thing. (What is? Mobile phones, but that’s a separate post altogether.)

When shiny, exciting new things hit my radar, I usually latch onto them pretty quickly. I am a true digital native, and a self confessed nerd. I work, study, play, pay my bills, plan my life etc online. For me to say “nope, this technology is not where we should be right now” takes a fair bit of thought, because it’s in my nature to want to try every new tech tool that comes along. Some technologies I see the value of and just don’t take them up myself because I can’t see a need for me to use them, but I get that they are useful for other people, or, more to the point, that they’ve got viable service delivery applications.

But with Second Life, I just don’t think the potential is there, in terms of it being a space to deliver our services, or even, really, to promote them. Not yet anyway. Not because the technology is lacking or it can’t be harnessed to deliver the kinds of services libraries deliver in other ways now. But just because I think there are surer bets - services our users are actually looking for - that we should be exploring right now.

Peter Binkley said in one sentence what I’ve been trying to articulate through this long, rambling post:

I’m not persuaded that this is the best use of our time: libraries have so many challenges and opportunities these days in the online world, and the resources to act on so few of them.

For now, I’m putting my energy elsewhere. But I’m glad that there are other librarians out there, trying out service models in Second Life. And who knows? One day, when I find some spare time, I might join them…

But for now, this virtual librarian is not gonna get a second life (hey, I’m still trying to find a first one!).

…and the next day?

Think Before You Blog

Tee hee!

Via Blog on the Side

spinning off of harry potter

Ooooh, I’m so happy with the way Harry Potter wrapped up. So satisfying! And so much scope for spin offs.

A few things though:

  • I really wanted to know what happened to Luna - though a relative late comer to the series, she really became a favourite for me.
  • Did Mrs Weasley really say bitch?! What a line!
  • There was one death too many, for one of the families, if you ask me. (don’t click the link if you don’t want to know!) Was that really necessary?
  • It felt a little wrong that the goodies used so many Unforgivable Curses. I kind of wanted them to defeat the baddies using nothing more than the Expelliarmus spell… Call me an idealist, but kids using the Cruciato curse? Didn’t quite work for me.

All in all, though, I thought HP7 was a neat wrap up, which answered the majority of my questions, and left lots of room for more to come.

tech competencies at 4am

Last week, at a seriously obscene hour, I attended a WebJunction webinar on tech competencies (do you ‘attend’ a webinar…?). I highly recommend checking it out, especially if you’re thinking about implementing a set of core competencies at your pow. This is good stuff: relevant, logical, and implementable (hmmm, is that a word? Apparently I’m having some issues with the English language this evening).

After an unsuccessful attempt to get back to sleep for a couple of hours, I felt a triple grande skinny latte on the way to work was well earned. That makes me sound so hard core. Better confess to the fact that the cup probably holds half a litre of milk, so the triple shot is less a product of my serious caffeine addiction, and more about keeping the coffee to milk ratio just right.